Q. I get the message DPLAYX.DLL not found.
A. Go to our download
page and download and install Microsoft's Direct Play
Q. I want to get started playing online.
A. You need to join a 'lobby' such
as GameLobby where WordZap players meet
Q. Is WordZap free?
A. No. We try to make a living
developing and improving it. However we have negotiated site licenses
with Igames so that when you play from their sites you do not need to
be registered with us. You will need to register to play off-line
or a LAN.
Q. I got a game going but all I see is the WordZap
A. (1) Don't have WordZap running
when you launch from a lobby (or you will have two copies running).
(2) Don't press F2 or start WordZap from the Menu -- it will
start by itself (sometimes it takes 15-20 seconds to start). (3)
If it still won't start go to our download
page and download and install the latest copy of Microsoft's Direct
Q. I tried to connect to another user directly
using the "Join Net Game" option but nobody was there.
A. Make sure you have the correct
IP Address. There is just a possibility that really nobody is there.
Q. We both got the same number
of words but my opponent won on points.
A. He had more letters. If
you had some blank "head-start" rows, they count as three letters.
Q. It doesn't know the word xxxx!
A. Are you using the extra dictionaries
(see preferences)? We support the full SOWPODS word list and then some.
Q. In a ladder match my opponent
can use 3-letter words but I can't?
A. You are playing a BEVEX match
(Beginner-v-Expert) -- this gives your opponent a sporting chance of
winning which is more fun for both of you.
Q. I want to play MatchZap ladder
matches but I always get EasyZap
A. The computer has bracketed you
as a beginner. Go to preferences and tell the computer you are
an Expert now.
Q. My opponent quit our ladder match
just as I was about to win
A. This could be a technical problem
or juvenile behavior. Give you opponent time to rejoin you or
explain. If you don't hear from them, report the match manually
(from the link on the main ladder page).
Q. My hard drive died and now I
have lost WordZap.
A. Please keep a backup copy of
both the WordZap download file and your registration code. Failing
that, re-download WordZap and if you really have lost your code, email
us -- we have them all on file.
Q. What other games have you written?
A. Cricklers, WordHai, WordRap (aka
Jotto), Word Wimble, GoBang, Pentode, Go For the Gold, Break Street
Q. What other software have you worked on or helped design?
A. Microsoft Windows, Microsoft
Help, Encarta, Access and Word (the spell checker), APL, VM/CMS and